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PRIVACY POLICY/TERMS OF USE

 

GoDaddy - Global Privacy Notice

Last Revised: 12/17/2024  

View our Archived Privacy Notice.

GoDaddy empowers entrepreneurs everywhere, making opportunity more  inclusive for all. We also empower you to manage your privacy  preferences and exercise your privacy rights when visiting our website,  using our services, and communicating with us.    

As described below,   

  • website visitors can manage their privacy preferences by visiting Manage Privacy Settings 
  • customers can manage their privacy preferences in their Account Settings page, and 
  • you can always reach us at privacy@godaddy.com or by mail at the addresses listed in Contact Us to exercise your privacy rights. 

This Global Privacy Notice describes the core privacy practices of  GoDaddy Operating Company, LLC and certain of its subsidiaries,  affiliates and brands, including GoDaddy.com, LLC, Afternic.com, Inc.,  Blue Razor Domains, LLC, CallCatchers, Inc. d/b/a Freedom Voice, GoDaddy  Payments, LLC, GoDaddy Media Temple, Inc. d/b/a Sucuri, GoDaddy  Sellbrite, Inc., Lantirn, Inc. d/b/a re:Amaze, Pagely, LLC, and Poynt,  LLC (collectively herein, “GoDaddy”) and applies to all individuals  regardless of where they live. Other GoDaddy companies maintain separate  privacy policies and procedures, notices of which are available on  those companies’ websites and/or mobile applications. We also maintain  customized local privacy notices for certain jurisdictions with unique  privacy notice requirements, which can be access through the following  links: 

  • Australia
  • Canada
  • Europe (EU/EEA, UK, and Switzerland)
  • United States (California and other States)

We encourage you to review your local customized notice if you live in one of these areas. 

  

Data Covered by this Privacy Notice 

This global privacy notice covers personal data when we act as the data controller.

  • Personal data includes data that identifies or could be used to  identify a specific person, and any data about that person. For example,  your name, address, and payment details are personal data.
  • We act as a controller when we process personal data for our own  use. For example, we act as a controller when you provide your personal  data to open an account.

This notice does not apply when our customers or another person  processes personal data for their own benefit. For example, when a  customer sends email for their own business purposes that includes  personal data, the customer is acting as the “controller”. When our  customer acts as the controller, we act as the “processor” and process  personal data only in accordance with our customer's instructions or as  required by law.

This notice does not apply to third-party applications offered  through our services or linked through our website, such as Microsoft  365 and similar offerings. For information about the privacy practices  of any third-party offerings, please review the privacy notice  applicable to that offering before using it.


Core Privacy Rights 

We recognize several core privacy rights for all individuals: 

  • the right to know what personal data we hold about you
  • the right to access, correct, or delete your personal data 
  • the right to transfer your personal data (data portability)
  • the right to set your individual marketing and advertising preferences   

Where technically feasible and appropriate, we provide self-service  and automated mechanisms to allow individuals to exercise their privacy  rights. 

We also manually review requests to exercise privacy rights where  self-service is not possible or appropriate. We promptly review such  requests to exercise privacy rights.  If we need more information to  process a request, we will contact the requestor by email or, if we do  not have an email address on file for the requestor, by the same method  the request was made.    

If we do not honor a request for legal or other reasons, we will  explain why we did not honor the request, the right to appeal, and any  right to file a complaint (if available where the requestor lives). 


PII We Collect 

  1. Personal Data Individuals Provide
    We collect  personal data when a customer or another person sets up an account, uses  our services, or contacts us.  Examples of personal data we may collect  include a person's name, email address, phone number, physical address,  and payment method.    
     
  2. Personal Data We Collect Automatically
    We collect  personal data automatically when you visit our websites, use our  services, contact us, open our emails, or view our advertising.   Examples of personal data we may collect include your device ID, your IP  address, information about web pages and other websites you visit, and  other similar details.
     
  3. Personal Data from Other Sources
    We may collect  personal data  about you from other sources.  Examples of personal data  obtained from other sources include publicly available data, social  media information, and information lawfully gathered by third party data  providers.
     
  4. Personal Data We Generate
    We process data in  connection with our business and services to generate inferences and  insights that may be linked to a specific person, including through the  use of data analytics and artificial intelligence.
     

Use of Personal Data 

We use personal data to operate and improve our business and services.  Examples of how we use personal data include:   

  • Managing customer accounts
  • Processing purchase requests
  • Registering domains
  • Provisioning products and services
  • Providing customer support
  • Securing, updating, and improving our services
  • Detecting DNS abuse, fraud and other illegal activity
  • Marketing and advertising of our services
  • Contacting customers, prospective customers, and others by telephone, text or messaging applications to offer you our services
  • Website traffic measurement
  • Other uses consistent with the purposes for which the personal data was collected or provided to us

No Sale of Personal Data 

We do not sell, lease, rent, or transfer personal data to third parties for monetary or other consideration.  


Disclosures to Others 

We disclose personal data: 

  • to processors to operate our business and provide services,  including but not limited to providing security services, payment  processing and customer support; conducting contests and surveys;  generating data insights; and performing other activities related to our  business and services.    
  • to business partners to offer some services, such as email and payment processing.    
  • to marketers and advertisers, including for the purpose of creating  and delivering personalized marketing and advertising messages.    
  • to comply with law enforcement and other legal requests, protect our  legal rights, prevent harm to us or others, and enforce our policies  and contracts. 
  • in addition, if we sell some or all of our assets or merge with a  third-party we may transfer relevant personal data to the buyer or new  company.  

Cookies, Web Beacons, and Other Online Identifiers

We use three main types of online identifiers on our website and in our services: cookies, web beacons, and scripts.     

  • Cookies are text files placed on a device when a  person visits our webpages or view messages from us.  Some cookies are  “session cookies” that expire at the end of a browser session, while  others are “persistent cookies” that allow us to remember user  preferences and settings over multiple visits and across other websites.  
  • Web Beacons are image files placed in our web pages  and emails that we use for such purposes as determining if an email has  been opened or an advertisement has been viewed.
  • Scripts are small pieces of computer code that  power customer service tools, deliver video, provide interactive  experiences, and help us measure service use. 

We manage some identifiers directly.  Other identifiers are managed  by third parties.  For example, we use Google Analytics to monitor  website performance and visitor engagement.    

We use identifiers to provide customized services, measure website  performance, provide customer support, deliver personalized advertising,  and generate data insights, including through the use of artificial  intelligence. Specific examples of how we use identifiers include, but  are not limited to: 

  • Setting your service preferences 
  • Managing your shopping cart 
  • Guarding against fraud   
  • Delivering relevant advertisements 
  • Measuring website use 
  • Conducting research on use of product featuresto improve our services.


Identifier Management 

We use optional and mandatory identifiers. Optional  identifiers are used for support, website performance, and advertising.  Mandatory identifiers are used for account, verification, service  continuity, security, and other essential functions necessary to provide  our website and services.

We offer several methods for managing optional identifier settings.   Individuals using our websites can manage identifier settings by  clicking on Manage Privacy Settings through the link in this notice. Customers can also manage their  identifier settings for our websites and our services through their  customer account settings. We do not offer the ability to manage  mandatory identifiers, because such identifiers are essential to  providing our products and services.

In addition to our Manage Privacy Settings options, many web browsers allow users to block cookies (directly or  through plugins and extensions). Some cookies, however, are essential  for our website and services to function.  If you set your browser to  block all cookies, you may not be able to use our services.


"Do Not Track" and other Preference Signals 

Some web browsers provide a “Do Not Track” feature.  There  are no generally accepted standards for this feature and we do not  respond to “Do Not Track” signals.

We recognize universal opt-out mechanisms, such as the Global Privacy Control, where required by applicable law.  


Marketing and Advertising Preferences  

You can manage your marketing and advertising  preferences, including whether you wish to receive customized marketing  and advertising:   

  • Through this notice by clicking Manage Privacy Settings
  • If you are a customer, through your Account Settings


Storage 

We store personal data on our own systems and with trusted service providers, including Amazon Web Services.   


International Transfers 

We transfer personal data internationally to operate our business and  provide services.  We comply with applicable law when making  international transfers.

For transfers of personal data from the European Union/European  Economic Area, Switzerland, and the United Kingdom, we have certified  our compliance with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF),  the Swiss-U.S. Data Privacy Framework, and the UK Extension to the  EU-U.S. DPF, collectively (the “DPF”).  Please see our Data Privacy Framework Notice for more information on our participation in the DPF Program. 

Please see our European Data Protection Disclosures for more information regarding the other transfer mechanisms we use to  transfer personal data from the EU/EEA, Switzerland, and the UK. 

Please see our Australian and Canadian supplemental privacy notices  for information on international data transfers from those countries.


Length of Retention 

We retain personal data for our business needs and to comply with  law.  If we no longer need personal data, we may delete it or  de-identify it so that it no longer identifies a specific person.   Factors we consider when deciding when to delete or de-identify your  personal data include: (1) if you still have an account, (2) if we are  required to retain personal data to comply with law, or (3) if the  personal data is needed for tax other business purposes.


Security 

We use risk-based measures to protect personal data, including  appropriate security controls and employee training.  We also require  that our service providers, business partners, and advertisers use  appropriate risk-based controls to protect personal data.   


No Collection of Personal Data about Children 

We do not knowingly collect personal data about anyone under 18  without permission from their legal guardian.  Please contact us at privacy@godaddy.com if you believe we have collected information from a child without permission from their legal guardian. 


Legal Basis for Processing  

We process personal data upon a person's request, with a person's  consent, to fulfill our contracts, based on our legitimate interest, or  other lawful bases. The specific basis of processing depends on the  services you are using, the data being processed, the place where the  processing occurs, and the place where you live. If you have questions  about our basis for processing your personal data, please contact us at privacy@godaddy.com.


Non-Discrimination 

We will not discriminate against you for exercising your privacy rights.    


No Financial Incentives 

We do not provide any financial incentives for providing personal data to us.

Policy Changes 


We may revise this global privacy notice by posting a revised  statement at the same location as this Notice, on another location on  our website, or by contacting customers directly.  If we change this  global privacy notice, it will apply to personal data collected prior to  adoption of the new statement only to the extent as the new statement  does not reduce the rights of affected data subjects.


Contact Us

If you have any questions, you can contact us at privacy@godaddy.com or by mail at:

  • United States: Attn: Office of the Data Privacy Officer, 100 S. Mill Ave, Suite 1600, Tempe, AZ 85281 USA
  • United Kingdom: Attn: Legal, Office of the Data Privacy Officer, 5th  Floor, The Shipping Building, Old Vinyl Factory, 252-254 Blyth Road,  Hayes, UB3 1HA.
  • European Union (EEA) / Switzerland: Attn: Legal, Office of the Data  Privacy Officer, GoDaddy c/o WeWork, Friesenplatz 4, 50672 Köln, Germany
  • Asia: Attn: Office of the Data Privacy Officer, 80 Robinson Road #02-00 Singapore 068898

We respond to all questions or concerns within 30 days.  


TERMS OF SERVICE


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Restrictions On Use
 

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